Privacy Policy
Weston Hatcher Design (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal and professional information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or engage our services.
By using this website or submitting information to us, you agree to the practices described in this Privacy Policy. We may update this policy from time to time, and any changes will be posted here with an updated effective date. Changes apply only going forward.
We collect information that you voluntarily provide to us in the course of doing business, including your name, email address, phone number, practice or business name, billing address, payment information, and any case-related data, files, or communications. This information is typically collected when you submit a case, communicate with us, use our billing system, or engage our design or restoration services. You may browse our website without providing personal information.
All payment information is processed through secure, PCI-compliant third-party providers such as Stripe. We do not store full credit card details on our servers, and all payment data is encrypted and handled exclusively through secure platforms.
We use the information we collect to design and/or produce dental restorations, process and manage case submissions, communicate regarding cases, timelines, and support, handle billing and account management, improve our services and client experience, send relevant updates or service communications if you have opted in, and comply with legal and regulatory obligations. We do not sell, rent, or trade your personal information.
We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. Access to personal and case-related information is limited to authorized personnel who are required to maintain strict confidentiality.
We may share limited information with trusted third-party providers who assist in operating our business, including payment processors, data storage providers, and operational or analytics tools. These providers are contractually obligated to protect your information and may only use it to perform services on our behalf. We may also disclose information if required by law, to protect our rights or prevent fraud, or in connection with a business transfer such as a merger, acquisition, or sale of assets.
We retain personal and case-related information only as long as necessary to complete services, maintain business and financial records, and comply with legal obligations. When information is no longer required, it is securely deleted or anonymized where appropriate.
You may request access to your personal information, request correction or deletion of your data, or opt out of marketing communications at any time by contacting us at w.hatcherdesign@gmail.com. Please note that you cannot opt out of essential service-related communications such as case updates or billing notices.
This website and our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.
Our website may contain links to third-party websites. Weston Hatcher Design is not responsible for the content, security, or privacy practices of those sites.
Weston Hatcher Design understands that trust is the foundation of the clinical relationship. We handle all case data, including any patient-related information, with strict confidentiality and in accordance with applicable privacy laws and industry standards. We do not disclose patient information except as necessary to perform services, with proper authorization, or as required by law.
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date, and continued use of our website or services constitutes acceptance of those changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact Weston Hatcher Design at w.hatcherdesign@gmail.com.