Customer agrees to place, and maintain, a valid credit card on file with Company which will be kept on file. Customer agrees Company can bill any and all outstanding balances against the Customer’s credit card on file. Customer shall have access to change, add or remove card information at any time by signing into their Stripe account which can be accessed through the client portal page on this website. It is the Customer’s responsibility to insure card on file is valid with a credit limit capable of paying any and all balances.
VALID CARD ON FILE
DELIVERY TERMS AND CONDITIONS
The Company shall use its best reasonable commercial efforts to prepare all services requested by the Customer in a timely fashion. However, the Company cannot and does not represent or warrant that such services will be delivered by any particular date, unless otherwise agreed by the Company. The Customer may not claim any offset or reduction in price for services for any alleged late delivery, discrepancies, or claims unless agreed to in writing by the Company.
CUSTOMER ORDERS
All Customer orders or requests for services by the Customer shall be made in writing pursuant to the forms made available by the Company for such purposes. The Company reserves the right to disregard any orders or requests. The Customer shall supply the Company in writing with all specifications and information reasonably required by the Company to produce and prepare any design or other service requested by the Customer. While the Company reserves the right to request, from time to time, further specifications or information from the Customer on each order, it expressly disclaims any duty to do so and may rely entirely upon the original specifications and information provided by the Customer without any duty of investigation or further inquiry. The Customer shall be solely responsible for the accuracy of any such specifications or information.
Terms & Conditions
REFUND POLICY
By using this site, you accept the practices described in these terms and conditions. These practices may be changed, but any changes will be posted, and changes will only apply to activities and information on an ongoing basis, not retroactively. You are encouraged to review the terms and conditions whenever you visit the site.
All sales are final, and no refunds will be issued. In the event that any modifications are required in the case design, no additional charges will be incurred if we are working with the original scans and modifying the existing design. However, any new or additional scans sent will be considered a separate case, and standard fees will be applied.
If you have any questions concerning our return policy, please contact us at w.hatcherdesign@gmail.com.